otter

Field Otter is an optional module from Business Analysis - a field service management system (FSMS) which integrates the functionality of Workshop Beaver with the windowed user interface developed in AMS to provide an FSMS system which can work stand alone or linked to either or both of the other packages. Field Otter comprises the following:

  • Contact Database
  • Contract Database
  • Operator Interface
  • Service Call Escalation
  • Links With Workshop Beaver
  • Call Completion
  • Extra Reporting Facilities

Field Otter requires Workshop Beaver, LYNX and AMS.

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